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COMPANY INFORMATION

MIRANDA CCS LIMITED

Telephone: 020 83428989
E-Mail: hello@mirandacafe.co.uk
Web: www.mirancafe.co.uk

28 Broadway Parade, Crouch End, London N8 9DB. United Kingdom

Nature of the company: Catering and Hospitality Services

Liability for own content
We are responsible for our own content, which we make available for use, according to the general laws. We assume no responsibility for completeness, errors of editorial or technical nature, omissions, etc. as well as the correctness of the information contained on this website.

Liability for content on third party products and services
References via links to third-party websites are just for information purposes. Responsibility for third-party content lies solely with the provider, who provides this content on the linked website. Third party internet offers have been checked before setting up the corresponding link. However, we assume no liability for the completeness and correctness of information that lies behind a link. In particular, the content of these internet offers can be changed at any time without our knowledge. If any infringements are known, which are on pages to which we have placed a link on our website, we will immediately remove this link.

Change the information provided
We reserve the right to change, add to or remove the information provided without prior notice.
Copyright

The design of the offer as well as the content contributions are protected by copyright. This applies in particular to texts, pictures, graphics, audio, video, or animation files including their arrangement on the individual web pages. The reprinting and the evaluation of press releases are permitted with sources. Furthermore, the publication (also on the internet), processing or commercial use of all contents (or parts thereof) may only be carried out with prior written approval by us.

Customer service
If you have any questions about your purchased products, please contact our Customer Service via hello@mirandacafe.co.uk.

You are welcome to submit your inquiries regarding processing, return,  etc. via the customer service platform.

PRIVACY POLICY

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SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hello@mirandacafe.co.uk

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – WooCommerce

Our store is hosted on WooCommerce Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through WooCommerce data storage, databases and the general WooCommerce application. They store your data on a secure server behind a firewall.

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Miranda Cafe to store information about your session (referrer, landing page, etc).
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

COVID-19 RISK ASSESSMENT

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Please Click here to access our most updated version of the COVID-19 Risk Assessment.

 

BOOKINGS AND CANCELLATIONS POLICIES

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Should you arrive more than 15 minutes after your booking time without notice, you may lose your table to another group.

The kitchen closes 30 minutes after the last reservation time, please see our opening hours for details. We would respectfully ask that you are ready to be seated at the time of your reservation. We reserve the right to refuse service if these times are not adhered to. On occasion we may need to hold you back to a later time to ensure the best possible level of service to all our guests.

Tables are allocated on the day by the restaurant team and although we will do everything we can to seat you at a table in your preferred area of the dining room, we cannot always guarantee this. Parties of 8 or more guests may be seated across two separate tables.

Should you arrive more than 15 minutes after your booking time without notice, your reservation may be cancelled.

We allow all bookings an allocated time of 2 hours and 15 minutes from the time of your reservation unless stated and agreed when making your table reservation. You may be required to vacate your table beyond this time allowance.

Miranda Café reserves the right to adjust or change our menus and pricing without notice.

Miranda Café not accept any responsibility for any loss or damage to personal belongings

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at hello@mirandacafe.co.uk

TERMS OF SERVICE

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§ 1 Applicability
These terms and conditions contain the information contained between you (‘the customer’) and us, Miranda Ccs Limited,  exclusively valid terms and conditions for the conclusion of contracts via our online shop www.mirandacafe.co.uk

§ 2 Offer; Delivery; Pick Up
(1) The presentation of our goods on our website www.mirandacafe.co.uk does not constitute a binding offer on our part.

(2) We do not accept offers from customers located outside the UK or Ireland.

(3) If a product ordered by you is not permanently available, we reserve the right not to accept your offer or to withdraw from the contract.

(4) We reserve the right to make a partial delivery, as long as this is reasonable and is necessary for speedy processing.

§ 3 Our liability
For our goods, the statutory right of non-liability exists, unless otherwise agreed in the following:

(1) We are liable – regardless of the legal grounds – for damages or replacement of futile expenses in accordance with the following provisions under letters (a) and (b):

(A) In the case of intent and gross negligence, we shall be liable without limitation. In the event of simple negligence, we shall be liable only for damages resulting from a breach of a fundamental contractual obligation (obligation whose fulfillment of the contractual performance is at first possible and on which you may regularly trust and trust); In this case, however, our liability is limited to the replacement of the contractual, foreseeable damage.

(B) The liability exclusions and limitations of liability resulting from subparagraph (a) shall not apply insofar as we have maliciously concealed a defect or assumed a guarantee for the condition of the goods, for damages resulting from injury to life, body or health , As well as in the case of liability under the Product Liability Act.

(2) Insofar as liability towards us is excluded or restricted, this also applies to the personal liability of our legal representatives and vicarious agents.

§ 4 Conditions for promotional vouchers
The following conditions apply only to promotional vouchers, unless the voucher is different. They do not apply to goods vouchers (ie vouchers purchased for payment (for example as gifts):

(1) Promotion vouchers can only be used in our online shop. To redeem a voucher, you must use the same e-mail address to which the voucher was sent. Vouchers may not be transferred. Only one voucher can be redeemed per order. Vouchers cannot be combined or redeemed in cash and are not interest-bearing.

(2) The validity period and, if applicable, the minimum order value (including VAT, without delivery charges and charges) will be specified when the voucher is presented.

(3) The voucher value is distributed on a pro rata basis to the goods ordered. In the case of the return of individual items, the voucher is proportionally calculated on the price of the returned goods. If a voucher is linked to a minimum order value, this must also be achieved if goods are partly returned; otherwise the voucher is not credited. In the case of the return of goods the credited amount of the voucher is not refunded and the voucher cannot be re-used.

(4) Coupons are not valid Alcoholic Products.

August 2020